Your data goes directly into the chat, no middleware.
Odeo connects your business system directly, such as your property management software or vehicle inventory. Odeo syncs the data into its own database in advance. When a visitor asks a question, Odeo searches there, without a detour via n8n or Zapier and without an external request.
- No n8n or Zapier
- No external request per question
- If an interface is missing, we build it
Example: the same question via middleware and with direct integration
How direct integration works
Three steps, and only the first one talks to your system. Your visitors’ questions never wait for a detour.
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In advance
1Sync
Odeo fetches the data from your business system, via its interface or a data feed, and stores it in its own database. The sync runs hourly, with a full sync at night.
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Per question
2Search locally
When a visitor asks about a property or vehicle, Odeo searches its database with the right filters. Your system is not queried.
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Answer
3Answer with your data
Matching results appear as cards with image, price and key facts in the chat. Odeo offers the next step, such as a viewing or test drive.
Why faster and simpler without middleware
Middleware such as n8n or Zapier is an extra station between chat and system. Every station costs time and needs maintenance.
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No detour per question
The data is already at Odeo. The answer does not wait for a flow in another tool or for your system.
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Your system stays unburdened
Your business system is only contacted during the sync, not for every chat question. Many visitors at once add no extra load.
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No outdated inventory
Sold or reserved items drop out at the hourly sync. If a sync is older than 24 hours, Odeo stops offering the search and reports it.
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Nothing in between to maintain
No extra tool, no flows inside it and no further subscription. Sidora AG builds and maintains the integration.
| Via middleware or direct | Via middleware | Odeo direct |
|---|---|---|
| Stations per question | chat, middleware, business system and back | chat and Odeo |
| Request to the business system | for every question | only during the sync |
| Extra tool | yes, with its own flows | no |
| Who maintains the integration | you or your agency | Sidora AG |
Which systems Odeo connects
Odeo works with the data your system already has. If there is no suitable interface, Sidora AG builds it.
- Interface
Property management software
Vacant properties with image, rent, floor space and rooms, synced via the software’s interface.
- Data feed
Vehicle inventory
Vehicles with price, mileage and equipment, synced via a data feed from your dealer management system.
- On request
Your application
Your own software, shop or database: Sidora AG builds the interface Odeo needs.
- Webhook
Requests out
Leads and requests go to your team or your system by email or webhook.
Integrations are available from the Professional plan: up to 250 synced entries, up to 1,000 on the Enterprise plan. Each further 250 entries cost CHF 29 per month.
How the building blocks work together
Depending on the question, several building blocks combine behind one answer. Subagents choose the specialist area, Advanced Hybrid RAG finds the knowledge in your knowledge base, direct integration brings in the data from your business system, and a workflow takes care of the next step.
Do you have an electric SUV under CHF 70,000? I’d like to test drive it.
- Subagents choose the right specialist area Sales
- Knowledge base holds your website, PDFs and documents “Test drives” page
- Advanced Hybrid RAG finds the matching sections in it Sections with source
- Direct integration brings in data from your business system Vehicles from inventory This page
- Workflow builder runs processes that must work the same way every time Request a test drive
Yes, two electric SUVs match. Please bring your driving licence for the test drive.
- Electric SUV Comfort
- Electric SUV Sport
Which building blocks take part depends on the question and your plan. Workflows and direct integration are available from the Professional plan.
Frequently asked questions
Answers on how it works, integration, data protection and pricing.
What does direct integration mean?
Odeo fetches the data from your business system itself, via its interface or a data feed, and stores it in its own database. For a question, Odeo searches there, without middleware such as n8n or Zapier in between.
Do I need n8n or Zapier?
No. The data in the chat needs no middleware. Odeo syncs the data directly with your system. Requests and leads can additionally be sent by webhook to a system of your choice.
Does Odeo query my system for every chat question?
No. Odeo syncs the data in advance, hourly and fully at night. For each question, Odeo searches its own database. Your system is not burdened by every question.
How current is the data in the chat?
The sync runs hourly, with a full sync at night. Sold or reserved items drop out. If the last sync is older than 24 hours, Odeo stops offering the search and reports it, so no outdated inventory appears.
Why does Odeo answer faster without middleware?
Because there is no detour per question. Via middleware, every question goes from the chat into the tool, from there into the business system and back. With Odeo the data is already there, so the answer needs no external request.
Which systems can Odeo connect?
Today property management software via its interface and vehicle inventories via a data feed. For other systems, such as your own application or database, Sidora AG builds the suitable interface.
What if my system has no interface?
Then Sidora AG builds it. Because Odeo is Sidora AG’s own product, the integration is built and maintained in the product itself.
Which plan includes direct integration?
Integrations are available from the Professional plan. We discuss the effort for a new interface with you.
How many products, properties or vehicles does Odeo sync?
Up to 250 entries on the Professional plan and up to 1,000 on the Enterprise plan. Each further 250 entries cost CHF 29 per month. If your inventory automatically grows beyond the quota, for example through a larger catalogue, we let you know by email. Billing starts only from the following billing period, and only if you have not reduced the inventory by then.
More features
See all features- Lead generation Spot, qualify and hand over leads to your CRM
- AI customer service Answers around the clock, hand-off to your team
- E-commerce AI agent Product advice, stock and order status in the chat
- Knowledge base chatbot Search documents, PDFs and policies by chat
- Booking assistant Take appointments, reservations and requests in a structured way
Which system should Odeo connect directly?
We review your business system and show you how your data gets into the chat without a detour.
Developed and operated by Sidora AG, Winterthur