Odeo

Answers from your documents, with the source

Odeo learns from your website, PDFs and documents and answers questions about them in the chat, pointing to the source. For customers on your website or for employees on your intranet.

  • Knowledge sources: website, PDFs and documents
  • Answers only from your content, with the source
  • Added by script tag to any website, intranet included
See pricing Talk to us
  • Hosting and data in Switzerland1
  • Set up in under 30 minutes2
  • From CHF 39 per month3

Odeo AI assistant

Online · around the clock

Example

How do I descale my CM 300?

Choose “Care” › “Descale” in the menu and follow the steps on the display.

Can I use vinegar for it?

No. According to the warranty terms, damage caused by vinegar is not covered.

Answer with sources

Sources

  • CM 300 user manual PDF
  • Care and descaling Web page
  • Warranty terms Document

From your knowledge base

Your knowledge base in the chat in three steps

  1. 1Gather your knowledge

    Enter your website URL and the crawler picks up the content. Add PDFs and documents in the client portal.

  2. 2Set up the assistant

    Choose the “knowledge manager” role and define tone and behaviour in the client portal.

  3. 3Embed it anywhere

    One script tag is all it takes: on your website, in a help section or on your intranet.

What the knowledge base chatbot does

Verifiable answers, questions in your own words and a clear view of where knowledge is missing.

Every answer with its source

Odeo shows which web page, PDF or document an answer comes from, so every statement can be checked.

  • Website, PDFs and documents as knowledge sources
  • Answers only from your content (RAG)
  • Points to personal contact when nothing is on file

Questions in your own words

Nobody needs to know the right search term or open the right document. Customers and employees ask the way they speak, and Odeo also understands follow-up questions in context.

  • “Knowledge manager” role in the client portal
  • From Professional in over 30 languages
  • Available around the clock

See where knowledge is missing

In the client portal you see the conversations and your assistant’s analytics. FAQ analysis in the Enterprise plan shows frequent questions and where your content could be extended.

  • Analytics in every plan, advanced from Professional
  • FAQ analysis from Enterprise
  • Email reports from the client portal

Embedded where your knowledge is needed

Odeo runs by script tag on any website that allows custom code, whether WordPress, TYPO3, Joomla, Wix or Strapi, and on your intranet as well. If content should come directly from a business application, we connect Odeo directly, without middleware such as n8n or Zapier.

  • Directly via existing interfaces such as REST API and webhooks
  • No middleware such as n8n or Zapier, no detours
  • If there is no interface, Sidora AG builds it
  • Direct integrations are quoted per project
How the direct integration works
Odeo
No middleware
  • WordPress
  • TYPO3
  • Joomla
  • Wix
  • Your application Interface built by Sidora AG

Knowledge base in practice

Fact sheet, terms or internal policy: Odeo makes your documents accessible by chat.

  • Fact sheets and checklists

    Clients find answers from your fact sheets, for example which documents they need for their tax return.

    View industry page

  • Insurance terms made clear

    Odeo answers questions about products and terms from your PDFs, pointing to the document.

    View industry page

  • Internal policies and procedures

    Employees find the firm’s policies and procedures by chat on the intranet instead of searching through documents.

    View industry page

  • Fact sheets for patients

    Preparing for an examination or care after a treatment: Odeo answers from your fact sheets.

    View industry page

Availability by plan

Your website is a knowledge source in every plan: Starter with one agent up to 20 pages, Professional up to 200 pages, Enterprise with two agents up to 500 pages. Additional knowledge sources: two on Professional, five on Enterprise (text, Word, PDF, Excel). FAQ analysis from Enterprise. Languages: Starter German and English, from Professional over 30.

Compare all plans

Plans billed yearly, 2 months free

  • Starter

    1,000 chats per month, German and English, basic analytics

    CHF 393 per month CHF 49 billed monthly

  • Professional

    Over 30 languages, Slack, Microsoft Teams and webhooks

    CHF 124 per month CHF 149 billed monthly

  • Enterprise

    Escalation rules, SMS, FAQ analysis, local LLMs on request

    CHF 289 per month CHF 349 billed monthly

Frequently asked questions

Answers on how it works, integration, data protection and pricing.

Get in touch +41 44 500 25 55
What is a knowledge base chatbot?

A chatbot that answers questions from your own content, so nobody has to search through documents or pages. Odeo uses your website, PDFs and documents and answers exclusively from this knowledge.

Which content can Odeo use as a knowledge source?

Your website, which the crawler picks up automatically, plus PDFs and documents that you add in the client portal. Odeo answers exclusively from this content.

Does Odeo show where an answer comes from?

Yes. Odeo names the web page, PDF or document an answer comes from, so customers and employees can check every statement.

Can I use Odeo on our intranet?

Yes. Odeo is added by script tag and works on any website, intranet included. You provide internal content as PDFs and documents. The Enterprise plan includes two agents, for example one for the public website and one for the intranet.

Can Odeo connect to our business application without middleware such as n8n or Zapier?

Yes. Odeo connects directly to your business application through the existing interfaces, for example a REST API or webhooks, and without middleware such as n8n or Zapier. If an interface is missing, Sidora AG builds it. We quote direct connections per project and transparently in advance.

Where is our content stored?

Odeo is hosted in Switzerland and compliant with the Swiss FADP and the GDPR. Data stays in Switzerland as long as a local LLM is used; we run local LLMs such as Apertus, Llama or Mistral on request in the Enterprise plan. Conversation data is used only for your own assistant, never to train external models.

What happens if the answer is not in the documents?

Then Odeo says so openly and points to personal contact instead of guessing. With FAQ analysis in the Enterprise plan you see which questions are asked frequently and where your content could be extended.

More features

See all features

Make your knowledge accessible by chat

Start with your website and add PDFs and documents in the client portal, hosted in Switzerland.

Get started Discuss integration

Developed and operated by Sidora AG, Winterthur

Notes

  1. Data residency in Switzerland applies as long as a local LLM is used. We run local LLMs such as Apertus, Llama or Mistral in Switzerland on request in the Enterprise plan.
  2. Typical set-up time for the website chatbot without connecting business applications.
  3. Starter plan, billed yearly. Billed monthly: CHF 49 per month.