Odeo

The AI assistant that handles reservations

Odeo answers menu, allergen, and opening-hours questions 24/7 in 30+ languages, captures reservations in structured form, and routes them to the service team — so nobody is on hold.

  • Structured table reservation with guest count, date, special requests
  • Multilingual from Professional: automatic guest-language detection
See pricing Talk to us
  • Hosting and data in Switzerland1
  • Set up in under 30 minutes2
  • Website chatbot from CHF 41 per month3

Restaurant Assistant

Odeo · AI assistant

Example

Buongiorno, vorrei prenotare un tavolo per 4 persone sabato sera, una persona è celiaca.

Buongiorno! Volentieri. Per sabato 11.05 abbiamo disponibilità alle 18:30 o 20:00. La nostra pizza senza glutine è certificata e prepariamo in zona separata. Un'allergia importante: c'è anche intolleranza al lattosio o frutta secca?

Solo glutine. Le 20:00 vanno bene.

Perfect. Confirming: Saturday 11.05.2026, 8:00 PM, 4 guests, 1 celiac. Could you leave name and phone number for confirmation? You will receive an SMS reminder 24 hours before.

Directly connected

Reservation system

Check table availability

What Swiss restaurateurs know

During service, the phone keeps ringing — but no one picks up, because three tables arrive at once.

  • The phone goes unanswered during service

    Especially during lunch or dinner service, the phone rings constantly. Service team is busy, calls are lost — and with them the reservation.

  • Standard reservation questions at the wrong time

    Menu, allergens, vegan options, gluten-free pizza, high chairs, dog-friendly — always the same questions, gladly Sunday at 10 PM for a Wednesday reservation.

  • Multilingual in tourist areas

    Mountain hotels, city restaurants, ski resorts — guests write in DE, FR, IT, EN, NL, JP. Service team can't cover all languages, especially not at all times.

  • No-shows cost margin

    A reserved 4-top that doesn't show is pure loss in service business. Reminder SMS and confirmation are too time-consuming manually.

Connected directly to your business system

Odeo connects directly to your reservation system through its existing interfaces, with no detour via middleware such as n8n or Zapier. Reservations go straight into the system, even during service.

  • Via existing interfaces, for example REST API and webhooks
  • No middleware such as n8n or Zapier, data flows directly
  • If there is no interface, Sidora AG builds it
  • Direct integrations are quoted per project
Also connectable POS system Event requests
How the direct integration works
Example

Website chat

Do you have a table for four on Saturday at 7:30 PM?

Odeo
No middleware

Reservation system

Check table availability

There is no table for four left on Saturday at 7:30 PM, but there are at 7:00 PM and 8:30 PM. Shall I reserve one of them for you?

  • Check free tables

    Odeo checks table availability directly in your reservation system and suggests suitable times.

  • Enter reservations directly

    Date, time, number of guests and special requests such as allergies or a high chair go into the system in structured form, with no retyping.

  • Event requests to the team

    Odeo hands over pre-qualified requests for groups and events by email, from Professional also in Slack or Microsoft Teams.

What Odeo handles in your restaurant

Odeo learns from your restaurant website, menu, allergen list, and in-house publications — and answers in your house style.

  • Structured table reservation

    Date, time, guest count, special requests (birthday, allergy, high chair), language, contact — Odeo captures structured and routes to the service team.

  • Menu and allergens

    Which dishes are gluten-free? Vegan? Which contain nuts? Odeo knows your menu with all allergens and provides precise answers.

  • Opening hours and seasonal closures

    Regular opening hours, holidays, business closures, seasonal opening for mountain restaurants — Odeo knows your calendar and answers up to date.

  • Directions, parking, public transport

    Address, public transport connection, parking, garage prices, bus from the station — standard questions that take the load off service.

  • Event and group requests

    Wedding, corporate event, birthday, funeral reception — Odeo pre-qualifies (guest count, date, budget, requests) and routes to the events team.

  • Take-away and delivery

    Which dishes for take-away? Does delivery service cover address X? Minimum order? — Odeo knows your take-away offer and answers directly.

Built specifically for Swiss restaurants

From the neighborhood bistro to the 14-point restaurant: Odeo adapts to your tone.

  • Direct integration with your reservation system

    Odeo connects directly to your reservation system through its existing interfaces, with no middleware. Reservations are created directly in the system instead of via email. If there is no interface, Sidora AG develops it.

  • No-show reduction

    Confirmation email immediately, SMS reminder 24 hours before (from Enterprise). Guests can rebook or cancel directly — instead of just not showing up.

  • Brand-consistent tone

    14-point fine dining formal, neighborhood bistro casual, Italian family restaurant warm. Avatar, colors, and language match your house.

  • Seasonal menu updates

    When the menu changes, simply restart the crawler in the Client Portal — Odeo immediately picks up the new menu, allergens, and seasonal offers.

Frequently asked questions

Answers on use cases, integration, data protection and pricing in your industry.

Get in touch +41 44 500 25 55
Can Odeo be connected to our reservation system?

Yes. Odeo connects directly to your reservation system through its existing interfaces, such as a REST API or webhooks, with no middleware such as n8n or Zapier. If there is no interface, Sidora AG develops it. Odeo then checks free tables and creates reservations directly in the system. Without an integration, Odeo captures reservations in structured form (date, time, guests, special requests) and forwards them by email to your service team, from Professional also via Slack or Microsoft Teams. Direct integrations are quoted per project and transparently in advance.

In which languages can Odeo accept reservations?

In the Starter plan in German and English; from Professional with automatic guest-language detection. More than 30 languages are supported, including German, English, French, Italian, Spanish, Portuguese, Dutch, Polish, Russian, Japanese, Mandarin, Korean and Arabic.

How does Odeo handle allergens and special diets?

Odeo knows your full allergen information from your menu and in-house publications. For gluten-free, vegan, nut-, lactose-, or other allergen inquiries, Odeo answers precisely. In case of uncertainty (e.g. new special requests), it escalates to the kitchen.

Can Odeo send SMS reminders for no-show reduction?

From the Enterprise plan, yes. Reservation confirmation immediately, SMS reminder 24 hours before with rebooking and cancel link.

Does Odeo work for a small neighborhood restaurant too?

Yes. The Starter plan (CHF 41/month annual billing) is sufficient for restaurants with under 1,000 online inquiries per month. Live in under 30 minutes, no IT effort. One line of code in your restaurant website, done.

What does Odeo cost for a seasonal restaurant?

With monthly billing, you can adapt your plan to the season: the Professional plan (CHF 149/month, or CHF 124/month with annual billing) covers 5,000 chats per month. In low season, switch to Starter; in high season, to Enterprise — each at the end of the billing period.

More industries

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Accept reservations — even during service

Let Odeo unload your phone reservations and explain your menu multilingually. Live in under 30 minutes, hosted in Switzerland.

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Developed and operated by Sidora AG, Winterthur

Notes

  1. Data residency in Switzerland applies as long as a local LLM is used. We run local LLMs such as Apertus, Llama or Mistral in Switzerland in the Enterprise plan on request at extra cost.
  2. Typical set-up time for the website chatbot without connecting business applications.
  3. Starter plan, billed yearly. Billed monthly: CHF 49 per month.