The AI maître who handles reservations
Odeo answers menu, allergen, and opening-hours questions 24/7 in 30+ languages, captures reservations in structured form, and routes them to the service team — so nobody is on hold.
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Structured table reservation with guest count, date, special requests -
Multilingual: automatic guest-language detection -
Hosting and data residency in Switzerland -
FADP- and GDPR-compliant, Made in Switzerland -
Built in-house by Sidora AG, Winterthur
Sample conversation — real responses are based on your content.
What Swiss restaurateurs know
During service, guests call because the phone rings 7 times — but no one picks up, because three tables arrive at once.
Phone is uncompromisable in service
Especially during lunch or dinner service, the phone rings constantly. Service team is busy, calls are lost — and with them the reservation.
Standard reservation questions at the wrong time
Menu, allergens, vegan options, gluten-free pizza, high chairs, dog-friendly — always the same questions, gladly Sunday at 10 PM for a Wednesday reservation.
Multilingual in tourist areas
Mountain hotels, city restaurants, ski resorts — guests write in DE, FR, IT, EN, NL, JP. Service team can't cover all languages, especially not at all times.
No-shows cost margin
A reserved 4-top that doesn't show is pure loss in service business. Reminder SMS and confirmation are too time-consuming manually.
What Odeo handles in your restaurant
Odeo learns from your restaurant website, menu, allergen list, and in-house publications — and answers in your house style.
Structured table reservation
Date, time, guest count, special requests (birthday, allergy, high chair), language, contact — Odeo captures structured and routes to the service team.
Menu and allergens
Which dishes are gluten-free? Vegan? Which contain nuts? Odeo knows your menu with all allergens and provides precise answers.
Opening hours and seasonal closures
Regular opening hours, holidays, business closures, seasonal opening for mountain restaurants — Odeo knows your calendar and answers up to date.
Directions, parking, public transport
Address, public transport connection, parking, garage prices, bus from the station — standard questions that take the load off service.
Event and group requests
Wedding, corporate event, birthday, funeral reception — Odeo pre-qualifies (guest count, date, budget, requests) and routes to the events team.
Take-away and delivery
Which dishes for take-away? Does delivery service cover address X? Minimum order? — Odeo knows your take-away offer and answers directly.
Built specifically for Swiss restaurants
From the neighborhood bistro to the 14-point restaurant: Odeo adapts to your tone.
Reservation tools integration
Webhook integration with Resmio, OpenTable, SevenRooms, Aleno, Lokal Reserva. Reservation is created directly in the system instead of via email.
No-show reduction
Confirmation email immediately, SMS reminder 24 hours before (from Enterprise). Guests can rebook or cancel directly — instead of just not showing up.
Brand-consistent tone
14-point fine dining formal, neighborhood bistro casual, Italian family restaurant warm. Avatar, colors, and language match your house.
Seasonal menu updates
When the menu changes, simply restart the crawler in the Client Portal — Odeo immediately picks up the new menu, allergens, and seasonal offers.
Built in-house by Sidora AG, Winterthur
Odeo is not a white-label ChatGPT. Odeo was built by Sidora AG in Winterthur — with Swiss data residency, RAG architecture against hallucinations, and 7 roles that respond like humans. Configured specifically to your industry, your tone, your standards.
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Hosting, processing, and backups in Swiss data centres -
RAG architecture: answers exclusively from your knowledge base -
7 roles: sales, advisor, support, customer service, knowledge, booking, concierge -
Customizable design templates, colors, icons, position on the site -
Escalation rules via email, SMS, phone, Slack, Teams -
Automated lead capture with structured CRM push
Common questions in Restaurants & Hospitality
Answers to the questions you are asking right now.
Can Odeo create reservations directly in the booking system?
In which languages can Odeo accept reservations?
How does Odeo handle allergens and special diets?
Can Odeo send SMS reminders for no-show reduction?
Does Odeo work for a small neighborhood restaurant too?
What does Odeo cost for a seasonal restaurant?
Accept reservations — even during service
Let Odeo unload your phone reservations and explain your menu multilingually. Live in under 30 minutes, with data hosted in Switzerland.