Odeo answers questions about products, sizes, shipping and returns from your shop content. With a direct connection to Shopify or your shop system, the assistant shows matching products as cards in the chat and gives stock levels and order status.
Odeo AI assistant
Online · around the clock
Do you have waterproof trail shoes in size 42?
Yes, the trail running shoe with membrane. Size 42 is in stock, in three colours.
How quickly could I have it?
Order by 4 pm and it ships today, usually arriving within 1 to 2 working days.
Sample data
Trail running shoe with membrane
Size 42 in stock
The crawler reads your product, shipping and returns pages. For stock levels and order status, we connect Odeo directly to Shopify or your shop system.
In the client portal you define tone, role and widget design to match your shop’s look.
One script tag is all it takes, in Shopify too. Page control lets you decide on which pages the widget appears.
Advise, show products, learn: Odeo connects your customers’ questions with the data in your shop.
Odeo asks about use, size or budget and recommends what fits the request. The assistant answers questions on shipping, returns and payment from your shop pages and, with a direct connection, gives the order status as well.
Matching products appear with image, key details and price right in the chat, live from Shopify or your shop system. Stock and sizes are accurate because Odeo checks them there.
In the client portal you see the conversations and your assistant’s analytics. FAQ analysis in the Enterprise plan shows frequent questions and where your product and help pages could be improved.
Odeo connects directly to Shopify or your shop system and, if needed, to your ERP, without middleware such as n8n or Zapier. If an interface is missing, Sidora AG builds it.
Wherever customers choose from a range, Odeo shows the matching results in the chat.
Odeo narrows down the choice in the conversation and shows matching products with stock levels.
View industry pageVehicles from the dealer management system appear as cards in the chat, with key details and price.
View industry pageOdeo shows available flats from the property management software as cards with image, key details and rent.
View industry pageProduct advice from your shop content in every plan. Product cards, stock levels and order status require a direct connection to Shopify or your shop system, which we quote per project. Languages: Starter German and English, from Professional over 30.
Compare all plansPlans billed yearly, 2 months free
Starter
1,000 chats per month, German and English, basic analytics
CHF 393 per month CHF 49 billed monthly
Professional
Over 30 languages, Slack, Microsoft Teams and webhooks
CHF 124 per month CHF 149 billed monthly
Enterprise
Escalation rules, SMS, FAQ analysis, local LLMs on request
CHF 289 per month CHF 349 billed monthly
Answers on how it works, integration, data protection and pricing.
Yes. Odeo is added to your Shopify shop with a script tag and learns from your shop pages. For product cards, stock levels and order status, Odeo is also connected directly to Shopify; we quote this connection per project.
Yes, with a direct connection to Shopify or your shop system. Which details customers provide for this, such as order number and email address, we define together when setting up the connection. Without a connection, Odeo explains where to find the status and refers to your customer service if needed.
No. Odeo connects directly to Shopify, your shop system or your ERP through the existing interfaces, without middleware such as n8n or Zapier. If an interface is missing, Sidora AG builds it. That means one data path and no additional provider.
From your website, Odeo learns up to 20 pages (Starter), up to 200 pages (Professional) or up to 500 pages (Enterprise), depending on the plan. For a large range, the direct connection to your shop system is the better route, because Odeo then queries the product data live.
Yes, from Professional. Odeo then automatically replies in the visitor’s language, in over 30 languages. On the Starter plan the assistant advises in German and English.
Odeo starts at CHF 39 per month on the annual plan (Starter), or CHF 49 with monthly billing; Professional with all languages costs CHF 124 on the annual plan (CHF 149 monthly). We quote the direct connection to Shopify or your shop system per project and transparently in advance.
Odeo is hosted in Switzerland and compliant with the Swiss FADP and the GDPR. Data stays in Switzerland as long as a local LLM is used; we run local LLMs on request in the Enterprise plan. With a direct connection, data flows between your shop and Odeo without any other platform in between, and conversation data is never used to train external models.
Set up Odeo in your shop, or let us show you the direct connection to Shopify or your shop system.
Developed and operated by Sidora AG, Winterthur
