Odeo

The AI advisor that accepts service appointments even during tire-change rush

Odeo unloads your reception during tire-change season, MOT inquiries, and sales leads — 24/7, and from Professional also in French and Italian. Structured intake with direct hand-off to your DMS or CRM.

  • Service appointments, tire changes, MOT in structured form
  • Sales lead with desired model, budget, trade-in vehicle
See pricing Talk to us
  • Hosting and data in Switzerland1
  • Set up in under 30 minutes2
  • Website chatbot from CHF 41 per month3

Service Advisor

Odeo · AI assistant

Example

Hi, I need a tire change from summer to winter. VW Golf, 2021. With storage please.

Hi! Of course. For a VW Golf 2021 (tire size 205/55 R16 or 225/45 R17), we offer the tire change including balancing and 6 months storage for CHF 145. When suits you? We have Thursday 9:00 AM or Friday 2:00 PM available.

Thursday 9:00 AM works. How long does it take?

About 45 minutes. You can wait or drop the car off before 8:30 and pick it up after 10:00. I will book the appointment: Thursday 9:00 AM, VW Golf 2021, tire change with storage CHF 145. Please leave name and phone number for confirmation.

Directly connected

Dealer management system

Check vehicle stock

What blocks Swiss garages every day

Tire-change season makes call volume surge. Reception can't keep up, customers go to competitors.

  • Tire-change season is phone chaos

    In April and October: a multiple of the usual call volume. Reception is permanently busy. Customers who can't get through book at the next garage with online appointments.

  • Standard questions at all hours

    When does the workshop open? What does tire change with storage cost? Which brand wheels? Where MOT appointment? — always the same questions.

  • Sales inquiries arrive unstructured

    Prospect asks "Do you still have the XC60?" — but without model year, mileage preference, budget, or trade-in. The first call takes correspondingly long.

  • Multilingual in tourist regions

    Mountain region with German tourists, Lac Léman with French, Ticino with Italian customers. Reception can't cover all languages.

Your vehicles as cards in the chat

Odeo pulls matching entries live from your system (Dealer management system) and shows them the way people know from listings: with a photo, key facts, a price and a clear next step.

Display in the chat

The best match as large as a listing, the other results as a list below. Works on mobile and desktop.

  • Availability and price come live from your system
  • Photo, key facts and price at a glance
  • The next step sits right inside the card

Service Advisor

Odeo · AI assistant

Sample data

I'm looking for a family car with automatic transmission, up to CHF 45,000.

I found 3 matching vehicles in stock:

White electric SUV in a bright showroom, three-quarter front view New

All-wheel-drive electric SUV

2023 · 18,500 km · Automatic

CHF 41,900

Dark grey estate car with tow bar in the showroom, three-quarter rear view

Estate car with tow bar

2021 · 46,000 km · Automatic

CHF 27,500

Small red hybrid car in the showroom, three-quarter front view

Compact hybrid for the city

2022 · 22,300 km · Automatic

CHF 21,900

I'm looking for a family car with automatic transmission, up to CHF 45,000.

I found 3 matching vehicles in stock:

All-wheel-drive electric SUV

2023 · 18,500 km · Automatic

CHF 41,900

Estate car with tow bar

2021 · 46,000 km · Automatic

CHF 27,500

Compact hybrid for the city

2022 · 22,300 km · Automatic

CHF 21,900

Found the right car? Request a test drive

I'm looking for a family car with automatic transmission, up to CHF 45,000.

This vehicle is the best match:

White electric SUV in a bright showroom, three-quarter front view New

All-wheel-drive electric SUV

2023 · 18,500 km · Automatic · available now

CHF 41,900

More results

Estate car with tow bar

2021 · 46,000 km · Automatic

CHF 27,500

Compact hybrid for the city

2022 · 22,300 km · Automatic

CHF 21,900

Connected directly to your business system

Odeo connects directly to your dealer management system through its existing interfaces, with no detour via middleware such as n8n or Zapier. Stock, test drives and service appointments come straight from your system.

  • Via existing interfaces, for example REST API and webhooks
  • No middleware such as n8n or Zapier, data flows directly
  • If there is no interface, Sidora AG builds it
  • Direct integrations are quoted per project
Also connectable Workshop planning CRM
How the direct integration works
Example

Website chat

Do you have a hybrid estate car in stock?

Odeo
No middleware

Dealer management system

Check vehicle stock

Yes, we currently have three hybrid estate cars in stock. A test drive is possible on Saturday at 10:30 AM. Shall I request it for you?

  • Check vehicle stock

    Odeo reads available vehicles with equipment, mileage and price directly from your DMS.

  • Service appointments to workshop planning

    Brand, model, requested service and preferred date reach your workshop planning in structured form.

  • Leads to the sales team

    Odeo hands over test-drive and trade-in requests to your CRM and notifies sales by email, from Professional also in Slack or Microsoft Teams.

What Odeo handles in your garage

Odeo learns your brand service, model range, workshop offer, and FAQ — and works like an additional reception that never takes a break.

  • Structured service appointment

    Brand, model, year, mileage, requested service, requested date — Odeo captures structured and, with connected workshop planning, offers free slots.

  • Tire change with storage

    Tire size, storage requested, balancing included, appointment — Odeo knows your standard packages and registers the booking in just a few steps.

  • MOT preparation and appointment

    When is my MOT due? What's checked? How long does preparation take? How much does MOT preparation cost? — Odeo knows your standard procedures.

  • Qualify sales lead

    Desired model, budget, financing wish, trade-in vehicle, test drive request — Odeo captures structured and routes qualified leads to the sales team.

  • Warranty and recalls

    Manufacturer warranty question, recall, goodwill — Odeo knows your published terms and answers directly, instead of collecting callbacks.

  • Breakdown and emergency

    "My car won't start", "trailer hitch lost". Odeo recognizes emergency keywords and immediately alerts the on-call service via SMS or email. Escalation rules and SMS are included in the Enterprise plan.

Built specifically for Swiss garages

Mastering peak seasons is existential. Odeo handles many inquiries at once, at the fixed monthly price of your plan.

  • Direct integration with your DMS

    Odeo connects directly to your dealer management system and workshop planning, with no middleware. Service appointments are created directly in the system. If there is no interface, Sidora AG develops it.

  • Peak scaling

    During tire-change season, requests surge. Odeo handles many of them at once, within your plan's chat allowance — reception stays calm instead of collapsing.

  • Lead push to sales CRM

    Sales inquiries are captured in structured form (desired model, budget, trade-in vehicle, financing) and handed to your CRM, such as HubSpot — with all relevant info. Lead detection is available as an add-on for +CHF 49/month.

  • Brand-consistent tone

    Premium dealership formal, neighborhood garage casual, tuning shop enthusiastic. Avatar, colors, and language match your business.

Frequently asked questions

Answers on use cases, integration, data protection and pricing in your industry.

Get in touch +41 44 500 25 55
Can Odeo be connected to our dealer management system?

Yes. Odeo connects directly to your dealer management system through its existing interfaces, such as a REST API or webhooks, with no middleware such as n8n or Zapier. If there is no interface, Sidora AG develops it. Odeo then answers questions about vehicle stock and creates service appointments directly in your workshop planning. Without an integration, appointment requests go to your workshop dispatch by email in structured form (brand, model, service, requested date), from Professional also via webhook. Direct integrations are quoted per project and transparently in advance.

How does Odeo handle tire-change season peaks?

Odeo handles many inquiries at once, at the fixed monthly price within your plan's chat allowance. In tire-change seasons with much higher call volume, Odeo relieves your reception without additional staff costs. Appointment intake remains available 24/7 — even Sunday evening for the Monday appointment.

Can Odeo pre-qualify sales inquiries?

Yes. Odeo captures structured: desired model, model year range, mileage preference, budget, financing wish, trade-in (brand/model/km), test drive request. Qualified leads are handed to your CRM, such as HubSpot — with all info for an efficient first call. Lead detection is available as an add-on for +CHF 49/month.

In which languages can Odeo accept customer inquiries?

In the Starter plan in German and English; from Professional, automatically in the customer's language. More than 30 languages are supported, including French and Italian — ideal for tourist regions and language-region transitions.

What does Odeo cost for a mid-size garage with ~3 mechanics?

For a garage of this size, the Professional plan is sufficient: CHF 124/month annual billing (CHF 149 monthly) for 5,000 chats/month and all languages. Lead detection is available as an add-on for +CHF 49/month. Escalation rules are included in the Enterprise plan. With monthly billing, you can switch to Enterprise for tire-change season at the end of the billing period to absorb volume peaks.

How is Odeo different from an online appointment portal?

Online appointment portals (Doodle, Calendly) only offer slot selection. Odeo guides through the conversation in structured form (brand, model, service, special requests), answers standard questions, qualifies sales leads, and captures service details — all in the customer's language. A digital reception, not just a booking tool.

More industries

See all industries

Survive tire-change season — without staff increase

Let Odeo unload your reception during season peaks and standard questions. Live in under 30 minutes, hosted in Switzerland.

Get started Discuss integration

Developed and operated by Sidora AG, Winterthur

Notes

  1. Data residency in Switzerland applies as long as a local LLM is used. We run local LLMs such as Apertus, Llama or Mistral in Switzerland in the Enterprise plan on request at extra cost.
  2. Typical set-up time for the website chatbot without connecting business applications.
  3. Starter plan, billed yearly. Billed monthly: CHF 49 per month.