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Automotive & Garages · Peak-ready

The AI advisor that accepts service appointments even during tire-change rush

Odeo unloads your reception during tire-change season, MOT inquiries, and sales leads — 24/7, in DE, FR, IT, EN. Structured intake with direct CRM hand-off.

  • Service appointments, tire changes, MOT in structured form
  • Sales lead with desired model, budget, trade-in vehicle
  • Hosting and data residency in Switzerland
  • FADP- and GDPR-compliant, Made in Switzerland
  • Built in-house by Sidora AG, Winterthur
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Service Advisor
Online · Automotive & Garages
Hi, I need a tire change from summer to winter. VW Golf, 2021. With storage please.
Hi! Of course. For a VW Golf 2021 (tire size 205/55 R16 or 225/45 R17), we offer the tire change including balancing and 6 months storage for CHF 145. When suits you? We have Thursday 9:00 AM or Friday 2:00 PM available.
Thursday 9:00 AM works. How long does it take?
About 45 minutes. You can wait or drop the car off before 8:30 and pick it up after 10:00. I will book the appointment: Thursday 9:00 AM, VW Golf 2021, tire change with storage CHF 145. Please leave name and phone number for confirmation.
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Sample conversation — real responses are based on your content.

+ 32%
appointment intake
in season peaks
–55%
missed calls
during tire-change boom
< 2 min
appointment intake
incl. tire-size selection
24/7
even Sunday evening
for Monday morning appointment

What blocks Swiss garages every day

Tire-change season multiplies call volume tenfold. Reception can't keep up, customers go to competitors.

Tire-change season is phone chaos

In April and October: 3-5x call volume. Reception is permanently busy. Customers who can't get through book at the next garage with online appointments.

Standard questions at all hours

When does the workshop open? What does tire change with storage cost? Which brand wheels? Where MOT appointment? — always the same questions.

Sales inquiries arrive unstructured

Prospect asks "Do you still have the XC60?" — but without model year, mileage preference, budget, or trade-in. The first call lasts 30 minutes.

Multilingual in tourist regions

Mountain region with German tourists, Lac Léman with French, Ticino with Italian customers. Reception can't cover all languages.

What Odeo handles in your garage

Odeo learns your brand service, model range, workshop offer, and FAQ — and works like an additional reception that never takes a break.

Structured service appointment

Brand, model, year, mileage, requested service, requested date — Odeo captures structured and offers free slots from the workshop calendar.

Tire change with storage

Tire size, storage requested, balancing included, appointment — Odeo knows your standard packages and registers the booking in under 2 minutes.

MOT preparation and appointment

When is my MOT due? What's checked? How long does preparation take? How much does MOT preparation cost? — Odeo knows your standard procedures.

Qualify sales lead

Desired model, budget, financing wish, trade-in vehicle, test drive request — Odeo captures structured and routes qualified leads to the sales team.

Warranty and recalls

Manufacturer warranty question, recall, goodwill — Odeo knows your published terms and answers directly, instead of collecting callbacks.

Breakdown and emergency

"My car won't start", "trailer hitch lost". Odeo recognizes emergency keywords and immediately alerts the on-call service via SMS or phone.

Built specifically for Swiss garages

Mastering peak seasons is existential. Odeo scales with volume, without per-call surcharge.

Workshop system integration

Webhook integration with common garage systems (CDK, Reynolds, Cobra, AutoIT). Service appointments are created directly in the DMS/calendar.

Peak scaling

During tire-change season, requests rise 3-5x. Odeo scales linearly without surcharge — reception stays calm, instead of collapsing.

Lead push to sales CRM

Sales inquiries are captured in structured form (desired model, budget, trade-in vehicle, financing) and handed to the CRM (Salesforce, HubSpot, Cobra) — with all relevant info.

Brand-consistent tone

Premium dealership formal, neighborhood garage casual, tuning shop enthusiastic. Avatar, colors, and language match your business.

+ Made in Switzerland

Built in-house by Sidora AG, Winterthur

Odeo is not a white-label ChatGPT. Odeo was built by Sidora AG in Winterthur — with Swiss data residency, RAG architecture against hallucinations, and 7 roles that respond like humans. Configured specifically to your industry, your tone, your standards.

  • Hosting, processing, and backups in Swiss data centres
  • RAG architecture: answers exclusively from your knowledge base
  • 7 roles: sales, advisor, support, customer service, knowledge, booking, concierge
  • Customizable design templates, colors, icons, position on the site
  • Escalation rules via email, SMS, phone, Slack, Teams
  • Automated lead capture with structured CRM push
Swiss servers
Data never leaves Switzerland. Backup, processing, hosting — all in CH.
RAG architecture
No hallucinations. Answers only from your own content.
30+ languages
Auto-detection of visitor language. DE, FR, IT, EN, and more.
7 roles
Configurable to your industry and use case.

Common questions in Automotive & Garages

Answers to the questions you are asking right now.

Can Odeo create service appointments directly in the workshop system?
Yes, from the Enterprise plan via webhook integration with common garage systems (CDK Drive, Reynolds, Cobra DMS, AutoIT). In Professional, appointments are forwarded structured (brand, model, service, requested date) via email or to the CRM, where workshop dispatch sets the slot manually.
How does Odeo handle tire-change season peaks?
Odeo scales linearly without surcharge. In tire-change seasons with 3-5x call volume, Odeo unloads your reception without additional staff costs. Appointment intake remains 24/7 — even Sunday evening for the Monday appointment.
Can Odeo pre-qualify sales inquiries?
Yes. Odeo captures structured: desired model, model year range, mileage preference, budget, financing wish, trade-in (brand/model/km), test drive request. Qualified leads are handed to the sales CRM (Salesforce, HubSpot, Cobra) — with all info for an efficient first call.
In which languages can Odeo accept customer inquiries?
From the Professional plan, automatically in the customer's language. Standard: German, English, French, Italian, and 30+ more — ideal for tourist regions and language-region transitions.
What does Odeo cost for a mid-size garage with ~3 mechanics?
For a garage of this size, the Professional plan is sufficient: CHF 124/month annual billing (CHF 149 monthly) for 5,000 chats/month, all languages, lead capture, and escalation rules. In tire-change season, upgrade to Enterprise to absorb volume peaks.
How is Odeo different from an online appointment portal?
Online appointment portals (Doodle, Calendly) only offer slot selection. Odeo guides through the conversation in structured form (brand, model, service, special requests), answers standard questions, qualifies sales leads, and captures service details — all in the customer's language. A full reception substitute, not a booking tool.

Survive tire-change season — without staff increase

Let Odeo unload your reception during season peaks and standard questions. Live in under 30 minutes, with data hosted in Switzerland.

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Swiss data hosting · Made by Sidora AG · Live in under 30 minutes