Odeo

The AI chatbot for PrestaShop

Odeo answers questions about products, delivery and returns in your PrestaShop store, around the clock. Embedded with one script tag, no module.

  • One line in the theme, ideally in a child theme
  • Answers from product pages, terms and FAQ
  • Stock and orders via the PrestaShop Webservice API
See pricing Talk to us
  • Hosting and data in Switzerland1
  • Set up in under 30 minutes2
  • From CHF 39 per month3

Odeo · AI assistant

your-website.com

Example

When do I need to order for delivery before Christmas?

Orders placed by 20 December at noon still ship in time by priority mail.

Runs on PrestaShop

No plugin, no app

On your PrestaShop website in three steps

  1. 1Enter your website URL

    Odeo reads your website and builds the knowledge base from it. You add PDFs and documents in the client portal.

  2. 2Tailor it in the client portal

    Colours, tone, role and behaviour, plus the pages on which the chatbot appears.

  3. 3Add the script tag

    Add the line to templates/layouts/layout-both-columns.tpl of your theme before </body>, ideally in a child theme so it survives theme updates. Alternatively, use a module for custom code.6

Add it to

Theme layout-both-columns.tpl

before </body>, ideally in a child theme

Your line of code, with your key in the client portal

<script
  src="https://chat.sidora.ch/widget/chatbot.js"
  data-api-key="Your key" async></script>
No plugin, no app If needed, we support you with the setup.

What Odeo does on your PrestaShop website

  • Product advice in the chat

    Odeo helps customers find the right product and answers questions about variants and availability.

    More about this feature

  • Post-purchase questions

    Odeo answers questions about delivery times, exchanges and returns from your policies.

    More about this feature

  • Inquiries for bulk orders

    For B2B or volume inquiries, Odeo collects the details and hands them to your team.

    More about this feature

Data directly from PrestaShop

Odeo reads product pages, terms and FAQ automatically. For stock levels and order status, we connect Odeo directly via the PrestaShop Webservice API. Direct connections are quoted per project.

  • Directly via existing interfaces such as REST API and webhooks
  • No middleware such as n8n or Zapier, no detours
  • If there is no interface, Sidora AG builds it
  • Direct integrations are quoted per project
How the direct integration works
Odeo
No middleware
  • Webservice API
  • Products and variants
  • Stock levels
  • Order status
  • Your application Interface built by Sidora AG

Frequently asked questions

Answered briefly. We are happy to clarify anything else in person.

Get in touch +41 44 500 25 55
Do I need a PrestaShop module for Odeo?

No. Odeo is embedded with one script tag in your theme. There is no Odeo module to install or maintain through PrestaShop updates.

Where does the script tag go in PrestaShop?

Into your theme, in templates/layouts/layout-both-columns.tpl before </body>. Ideally in a child theme so the line survives theme updates. Alternatively, add it with a module for custom code.

Can Odeo use data from PrestaShop?

Yes, with a direct connection via the Webservice API, for example for stock levels and order status. Together we define how customers verify themselves for order information.

Will Odeo slow down my PrestaShop website?

No. The script loads asynchronously and does not hold up your pages. You control which pages the chatbot appears on in the client portal.

More platforms

All integrations

Odeo in your PrestaShop store.

Embedded without a module, tailored in the client portal. For stock and orders, we advise you on a direct connection.

Get started Discuss integration

Developed and operated by Sidora AG, Winterthur

Notes

  1. Data residency in Switzerland applies as long as a local LLM is used. We run local LLMs such as Apertus, Llama or Mistral in Switzerland on request in the Enterprise plan.
  2. Typical set-up time for the website chatbot without connecting business applications.
  3. Starter plan, billed yearly. Billed monthly: CHF 49 per month.
  4. Requires a platform that allows custom code; some website builders only allow this on paid plans. All trademarks belong to their owners. Naming them shows technical compatibility, not a partnership.