Odeo

The AI chatbot for WooCommerce

Odeo answers questions about products, delivery and exchanges in your WooCommerce store, around the clock. Embedded with one script tag, no extra plugin.

  • Embedded once in your WordPress theme, active across the store
  • Answers from product pages, terms and FAQ
  • Stock and orders directly via the WooCommerce REST API
See pricing Talk to us
  • Hosting and data in Switzerland1
  • Set up in under 30 minutes2
  • From CHF 39 per month3

Odeo · AI assistant

your-website.com

Example

Can I still exchange the jumper in size M?

Yes, within 30 days of receipt. You will find the return label under "My account" › "Orders".

Runs on WooCommerce

No plugin, no app

On your WooCommerce website in three steps

  1. 1Enter your website URL

    Odeo reads your website and builds the knowledge base from it. You add PDFs and documents in the client portal.

  2. 2Tailor it in the client portal

    Colours, tone, role and behaviour, plus the pages on which the chatbot appears.

  3. 3Add the script tag

    WooCommerce runs on WordPress: add the line once before </body>, in footer.php of your child theme or with a code snippets plugin. It then applies to the shop, the cart and every other page.6

Add it to

Child theme footer.php

before </body>, or via a code snippets plugin

Your line of code, with your key in the client portal

<script
  src="https://chat.sidora.ch/widget/chatbot.js"
  data-api-key="Your key" async></script>
No plugin, no app If needed, we support you with the setup.

What Odeo does on your WooCommerce website

  • Advice like in a shop

    Odeo recommends suitable products and answers questions about sizes, materials and care.

    More about this feature

  • Post-purchase questions

    Odeo answers questions about delivery times, exchanges and returns from your policies.

    More about this feature

  • Quote requests

    For business customers and volume discounts, Odeo collects the details and hands them to your team.

    More about this feature

Data directly from WooCommerce

Odeo reads product pages, terms and FAQ automatically. For stock levels, variants and order status, we connect Odeo directly via the WooCommerce REST API. Direct connections are quoted per project.

  • Directly via existing interfaces such as REST API and webhooks
  • No middleware such as n8n or Zapier, no detours
  • If there is no interface, Sidora AG builds it
  • Direct integrations are quoted per project
How the direct integration works
Odeo
No middleware
  • WooCommerce REST API
  • Products and variants
  • Stock levels
  • Order status
  • Your application Interface built by Sidora AG

Frequently asked questions

Answered briefly. We are happy to clarify anything else in person.

Get in touch +41 44 500 25 55
Do I need a WooCommerce plugin for Odeo?

No. Odeo is embedded with one script tag placed once before </body> in your WordPress theme or added via a code snippets plugin. There is no Odeo plugin.

Is embedding different from WordPress?

No. WooCommerce is a WordPress extension, so the same line in your theme covers the shop, the cart and every other page. You decide in the client portal which pages Odeo appears on.

Can Odeo answer questions about orders?

Yes, with a direct connection via the WooCommerce REST API. Together we define how customers verify themselves. Without a connection, Odeo answers general questions about delivery, exchanges and returns from your policies.

Will Odeo slow down my WooCommerce website?

No. The script loads asynchronously and does not hold up your pages. You control which pages the chatbot appears on in the client portal.

More platforms

All integrations

Odeo in your WooCommerce store.

Embedded without a plugin, tailored in the client portal. For orders and stock, we advise you on a direct connection.

Get started Discuss integration

Developed and operated by Sidora AG, Winterthur

Notes

  1. Data residency in Switzerland applies as long as a local LLM is used. We run local LLMs such as Apertus, Llama or Mistral in Switzerland on request in the Enterprise plan.
  2. Typical set-up time for the website chatbot without connecting business applications.
  3. Starter plan, billed yearly. Billed monthly: CHF 49 per month.
  4. Requires a platform that allows custom code; some website builders only allow this on paid plans. All trademarks belong to their owners. Naming them shows technical compatibility, not a partnership.